FAQ (Frequently Asked Questions)

Here you will find the answer to most of your questions that you may have. Please check this page before contacting us via email or phone. If you can not find the answer to your question here please fill free to contact us via our contact form. The questions on this page is written in larger Purple text and the answer written below it in regular text.


 

Do you accept personal checks?

Yes, personal checks are accepted, but your order will not be shipped until your check clears. This typically takes 2‐5 business days after receiving your check.

Can I place an order over the phone?

At this time we can only process orders via our website.

If I am not pleased with my product can I return it?

Yes For all orders we offer a 30-day money back guarantee. Customers will be responsible for the shipping costs to and from our facility. No refunds after 30 days. You will be charged for ALL delivery and shipping charges. Buyer will be responsible for all shipping charges to and from our facility.

How long does it take for my order to ship?

Once your order is placed it will usually ship via UPS, UPSP with in 24 hours, Monday - Friday. Once it ships you will receive an e-mail from us with the tracking information.

Do you ship internationally?

At this time we only ship to US states and to Canada.

Where do I redeem my voucher coupon code?

To redeem your voucher coupon add your items to your cart, then when time to check out you will need to view your cart not checkout, if you just use the checkout button from the cart box you will bypass the place to input your coupon code. If you choose to view your cart, here you will be able to enter the Coupon Code,then you can check out normally and the coupon discount will be applied.

I would like to leave a comment where can I do that?

We would highly encourage you to leave a comment about your shopping experience. To do this navigate to the item(s) that you purchased or would like to comment on and there you will see a tab labeled comments. click on it and you will be able to leave a comment there.